Browser Settings:

Your browser may be configured in a manner that does not work with the Rakuten program. If so, you may have trouble logging in or reaching our merchant sites. Below are some steps that you can take to adjust the settings of supported browsers to avoid these problems.

Internet Explorer 9

On the Tools dropdown menu, select Internet Options.
In the Internet Options dialog box, click the "Security Tab". Move the Security slider to "Medium-high" and click OK.

Internet Explorer 8

On the Tools dropdown menu, select Internet Options.
In the Internet Options dialog box, click the "Security Tab". Move the Security slider to "Medium-high" and click OK.

Internet Explorer 7

On the Tools dropdown menu, select Internet Options.
In the Internet Options dialog box, click the "Security Tab". Move the Security slider to "Medium-high" and click OK.

Firefox 3.6 and up

On the Tools dropdown menu, select Options.
Click the "Privacy" tab on the tool bar, select "Use custom settings for history" click "Exceptions", enter www.rakuten.ca and click on "Allow". Close the window and then click OK.

Safari 5 and up

On the Safari menu, click Preferences.
Under "Accept Cookies" select "Always".

Safari 5 and up

On the Safari menu, click Preferences.
Under "Accept Cookies" select "Always".